A new computer
We set up protection, updates and encryption. We check that security controls work before handing over the computer.
We protect your business devices.
We protect your company’s computers and servers. We manage updates and data encryption. We investigate alerts and respond to threats.
Choose your level of careProtection in everyday work.
We set up devices and maintain their security. We also help with security alerts and lost devices.
Overdue updates
We plan updates and device restarts around your applications. We check the results and deal with failed installations.
A security alert
We investigate what triggered the alert. We take agreed protective action and record the outcome and any further work.
A lost device
We check encryption and the available protective actions. We help secure the data and retrieve the recovery key if needed.
Choose your level of care.
Every plan includes protection, updates and encryption. Plans differ in scale, review frequency and incident response.
Standard
For a small business that needs device protection, managed updates and ongoing help with security alerts.
from PLN 799
net per month1 hour of changes per monthUp to 10 devices, including 1 server
- Protection, updates and encryption
- Quarterly policy review
- Critical incidents: response within 4 business hours
Business
For a business that needs more frequent reviews, faster incident response and a larger allowance for changes.
from PLN 1999
net per month3 hours of changes per monthUp to 25 devices, including 2 servers
- Computer and server protection
- Monthly policy review
- Critical incidents: response within 60 min in office hours
Bespoke
For multiple environments and devices that need tailored protection, management and incident handling.
Scoped quotation
Subscription to suit your needsAgreed allowance for changesScale matched to your environment
- Multiple operating systems
- Mobile devices and BYOD assessed first
- Agreed procedures and availability
Prices cover care for an assessed environment. Before launch, we confirm the scope and total cost of care, onboarding and any missing licences. We check your existing rights and tools first so you do not buy protection twice.
The change allowance renews each month and does not roll over. Security maintenance, checks and agreed incident handling are included in the subscription and do not use the change allowance.
Devices under ongoing care.
We check that device protection is up to date and working. We use your existing tools or select new ones with you.
Security status
Know what is protected.
We keep a device inventory and check that security software is running. We review protection updates and configured exceptions.
Updates
We apply updates as planned.
We update operating systems and agreed applications. We check installation results and handle errors and scheduled restarts.
Data encryption
Keys available when needed.
We check encryption on enrolled devices and how recovery keys are stored. We verify that authorised people can retrieve them securely.
Threat handling
Alerts reach the operator.
We investigate alerts to establish what happened. We take protective action and document the outcome and recommendations.
Compare the scope of care.
Compare device limits, review frequency and response times. The sections below explain protection and service terms.
| Scope of care | Standard | Business | Bespoke |
|---|---|---|---|
| Total device allowance | Up to 10 devices in total | Up to 25 devices in total | Agreed device count |
| Servers within the device allowance | Up to 1 server | Up to 2 servers | Based on needs and licensing |
| Planned changes | 1 hour per month | 3 hours per month | Agreed change allowance |
| Policy review | Quarterly | Monthly | Agreed review frequency |
| Status and activity report | Monthly | Monthly | Agreed reporting scope |
| Critical incident response | Within 4 business hours | Within 60 min in office hours | Agreed response terms |
Devices and licences
| Counting devices | Each managed operating system counts separately, including virtual machines. Servers are included in the total plan allowance. |
|---|---|
| Existing tools | We can take over administration without changing vendors. We separately check antivirus, device management and endpoint detection and response (EDR) capabilities, as well as server licences. |
| Phones and personal devices | Phones, personal devices used for work (BYOD) and other systems require a separate scope and price assessment. |
Updates and encryption
| Deploying updates | We agree on systems, applications, a pilot group and restart windows. We check installation results and handle failures. |
|---|---|
| Protection exceptions | Every exception or deferred update has a recorded reason, an owner and a review date. |
| Recovery keys | We select encryption to suit the system and tools. We check key storage, authorised access and retrieval after a failure or device replacement. |
| Safe changes | Before changing configuration, we check dependencies and emergency access. We document the agreed arrangements. |
Checks and reporting
| Device status | The inventory records the operating system, owner, protection status and last connection. During onboarding, we agree how often to check data and how to handle missing data. |
|---|---|
| Monthly report | It covers protection status, exceptions, incidents, completed actions and decisions needed from you. Missing data is recorded as a gap. |
Data loss prevention
Data loss prevention (DLP) is quoted as a separate project or service extension. We account for protection and licences already covered by your agreement.
We agree which information and channels to protect: devices, email or cloud services. Rules are selected to suit your tools and workflows, then tested for effectiveness and impact before blocking is enabled.
Incidents and response times
| Critical incident | Credible signs of an active attack, malicious encryption or data leakage on an enrolled device. We begin handling it before full confirmation. |
|---|---|
| Meaning of response | Starting diagnosis or agreed protective action. The stated response times are not repair deadlines. |
| When the clock starts | At the earlier event: detection of a monitoring alert or receipt of a report through the agreed channel. It does not wait for someone to read the report. |
| Office hours | Monday to Friday, 09:00–17:00 Warsaw time, excluding Polish public holidays. For events outside these hours, the clock starts when the office next opens. |
| Protective actions | Alert diagnosis and, where supported by the tools, agreed device isolation or threat blocking. Other warnings and overdue updates are assessed under the agreed rules. |
| Outside office hours | Business incidents have priority if an operator is available, without a guaranteed human response time. Automated protection follows its configuration. Round-the-clock handling requires a separate agreement and readiness assessment. |
Onboarding and billing
| Before starting | We confirm device condition, our access rights, procedures and onboarding costs. Missing licences are charged separately. |
|---|---|
| Separate projects | Building protection from scratch, fixing existing problems, changing tools and upgrading unsupported systems are quoted as separate projects. |
| Change allowance | Unused hours expire at month end. Security maintenance, checks and agreed incidents are outside the allowance; correcting our error does not use it. |
| Beyond the allowance | Additional administration is PLN 300 net per hour, with the task and budget agreed first. |
| Notice period | One month with paid onboarding. Three months when taking over a small, working configuration without an onboarding fee, after checking the scope. |
| Combining services | We account for your existing identity and hosting services. You do not pay twice for the same configuration or check. |
Ending the service
| Handover | You receive agreed documentation, configuration, the device inventory and access to recovery keys. |
|---|---|
| Changing providers | We agree the order of handover and removal of our access to maintain continuity of protection. |
Taking over protection step by step.
- 01
Device assessment
We check devices, protection and licences. We agree what needs preparing before ongoing care begins.
- 02
Setup and testing
We take over agreed security controls and access. We test alerts, updates and recovery of encryption keys.
- 03
Ongoing care
We check protection and handle incidents. We make approved changes and report the results of our work.
Questions about care.
Does no alert mean a device is protected?
No. A device that is switched off or disconnected may not send data. We therefore check its security status and last connection.
Who decides whether to isolate a computer or server?
We agree with you in advance which actions we can take during an incident. Isolation stays within those permissions and the capabilities of the tools.
Does encryption replace backups?
No. Encryption protects access to data; backups allow you to restore it. Device backups require a separate agreement and are not automatically part of this service.
Let’s look after your devices.
Tell us how many devices you have and which protection tools you use. We will assess your current setup and agree the right scope of care.
Discuss device protection